Design Thinking

At present, numerous large organisations put the principles designs of how people work much closer to the centre of the enterprise. This is largely in response to the increasing complexity of modern technology and modern business. People need their interactions with technologies and other complex systems to be simple, intuitive, and pleasurable, a set of principles - collectively known as design thinking which incorporates empathy with the user, the discipline of prototyping, and tolerance for failure. This is the best tool that we have for creating those kinds of interactions and developing a responsive and flexible organisational culture.

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Design Thinking Awards
Design Thinking Awards

As two-time winners of the Best Sales Training Provider at the HR Vendor of the Year Awards 2018 & 2019, Maslow is poised to take your organisation to greater heights of teamwork, management, and communication

Design Thinking Solutions

 

What you will learn?
Our course covers:
  • •  The foundations of design thinking
  • •  Challenges and limitations that a business may face and how to overcome it
  • •  How to transform your business into a customer-centric organisation
  • •  How to identify key innovation opportunities
  • •  How to identify business objectives, trends, disruptors, and accelerators
  • •  Determining your customer or market’s unmet and latent needs

 

Why you should learn it?
By the end of the programme, participants will be able to:
  • •  Identify key areas of innovation within the organisation with the customer or market in mind
  • •  Transform the organisation to be more customer-centric
  • •  Successfully implement and adjust accordingly to customer and market demands

 

How will it help you?
  • Improve customer experience with the organisation
  • Develop more effective avenues of attracting and satisfying customer needs
  • Instigate customer-centric transformations within the organisation

 

Who is it for?
  • Management Level
    •   • Managers
    •   • Assistant Managers
  • Company Type
    •   • Start-ups
    •   • SMEs
    •   • MNCs
    •   • GLCs

 

Course Details

Programme Methodology

Training & Coaching

Role-Playing

Video Presentations

Small Group Discussions

Includes

Exclusive Training Material

Certificate of Competency

Duration

8 hours / day

2 days

Total: 16 hours

Availability

Online / Virtual Training

On-Site Training

Note: Minimum 15 participants. Maximum 25 participants.

 

We are proud to have served our clients in

 
Automotive
Automotive
Banking
Banking
Construction
Construction
Education
Education
Energy
Energy
F&B
F&B
Finance
Finance
Government
Government
 
 
Insurance
Insurance
Logistics
Logistics
Manufacturing
Manufacturing
Media
Media
Pharmaceuticals
Pharmaceuticals
Property Development
Property Development
Technology
Technology
Telecommunications
Telecommunications
 
Our Testimonials

The Voices of Our Valued Clients

Testimonial
“The training division at Maslow has been of incredible support and their detailed attention to our needs and receptive attitude has received high appreciation in our books of records. It is gratifying to have Maslow at our side contributing to our objective of developing and enhancing employee development.”

Duopharma Malaysia Sdn Bhd

Testimonial
“Maslow’s highly customized training programs combined with their profound knowledge and understanding of human development capital has delivered exceptional result in enhancing the communication and facilitating effective teamwork throughout the organization. Adopting the best training practices and programs delivered by Maslow has been of great strategic and tactical value in enhancing our daily operations.”

Agrobank

Testimonial
“The track records showed that training which had been provided have developed and generated changes among the Managers in our company in terms of working attitude, crisis mind and technology transfer. We truly appreciate the dedication shown and would like to thank you for the service and support rendered.”

Malaysian Automotive Lighting Sdn. Bhd.

Testimonial
“Your presentation, ideas, responsiveness and implementation have been far beyond industry norms and our expectations. We at Boustead Heavy Industry are very delighted with your outstanding art of communication solution and culture HORENSO which has impacted our organization tremendously and the feedback we received from our all-training sessions was terrific.”

Boustead Heavy Industries Corporation Berhad

Testimonial
“Thank you for Maslow’s guidance, encouragements and the eye-opening examples that inspires us as a team. Kudos to Maslow for coming up with such an inspiring programme. You sure are Walking the Talk. I just wish the rest of other people could realize the potential of this program like we all do.”

Employees’ Provident Fund (KWSP), Malaysia

Testimonial
“The Drive Altitude and Horenso trainings conducted were a resounding success. You have been successful in transforming few of the participants that we have failed to do for so many years. We are witnessing a marked change in the interaction and communication happening within the organization after the training thanks to you.”

Construction Development Corporation Ltd, Bhutan

Testimonial
“The programs conducted have contributed great impact to our people competencies and most importantly boost up their motivation level, critical thinking skills and high spirit of teamwork towards achieving our organizational goals. It is indeed a pleasant and incredible experience to have Maslow as our partner.”

Bank Rakyat, Malaysia

Testimonial
“Thank you for the outstanding Sales Eagle Program that you have provided to all our Customer Service Deposit Executives over the last few months. You are a key ingredient in the development of our sales team that drives our continued growth and expansion.”

Affin Bank Berhad, Malaysia

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