Sales & Service Culture Code

In today’s competitive environment, corporate leaders know that they cannot be complacent when it comes to building a company culture that supports sales and service. The reality is that everyone is selling something; it is the 2nd largest occupation in the world after all. There was a time when businesses could have order takers as sales professionals and reactive customer care professionals rather than responsive and proactive professionals. These days, however, customers have a wealth of options and the demand for customised services and sales is increasing as customer expectations continue to grow.

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As two-time winners of the Best Sales Training Provider at the HR Vendor of the Year Awards 2018 & 2019, Maslow is poised to take your organisation to greater heights of teamwork, management, and communication

Sales & Service Culture Code Solutions


What you will learn?
Our Sales & Service Culture Code programme covers:
  • •  The concept that everyone can become a salesperson and the foundations of greatness, self-confidence, and building self-esteem
  • •  The importance and vitality of the Sales & Service Culture Code and how the two work together
  • •  How to apply the SYSTEM to the Sales and Service Culture Code
  • •  How to adopt the new way of selling and servicing while eliminating the fear of selling
  • •  How to practice and teach current sales concepts and processes


Why you should learn it?
Our Sales & Service Culture Code programme is designed to:
  • •  Change employee character and mind-set about sales and service
  • •  Lay the foundations and requirements of beginning the sales and service journey
  • •  Impart the competencies and skill sets of super successful sales and service experts
  • •  Transform connections and touchpoints with customers in every part of the organisation
  • •  Create a sense of Passion in whatever we do with a focus on success


How will it help you?
  • Institute a sales-influence culture while focusing on the importance of building a trust-based relationship with customers
  • Shift effortlessly from service to the Sales & Service Culture Code while putting the needs of the customer first
  • Increase sales-confidence among employees as the ideas and techniques presented are realistic and do-able


Who is it for?
  • All employees


Course Details

Programme Methodology

Instructor-Led Classroom Training


Video Presentations

Hands-On Activities

Interactive Two-Way Communication Exercises


Exclusive Training Materials

Certificate of Competency


8 hours / day

2 days

Total: 16 hours


Online / Virtual Training

On-Site Training

Note: Minimum 10 participants. Maximum 20 participants.

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