Introduction

✔ Do you want to feel confident speaking, writing reports, proposals and emails in a business context?

✔ Do you sometimes stare at the blank page wondering how to churn out a great report that fits the management's requirements?

✔ Do you want to brush up your grammar to ensure that your emails and reports are error free?

In this era of technology, email or electronic mail are ubiquitous – they have become a vital part of business communication. Approximately 183 billion emails are sent every day, which translates into two million every second. For those keeping track at home, that’s officially a boat load of emails. Not surprisingly, a large percentage of these emails are business-related. Solicitations, time confirmations, follow-ups, thank you’, and the list goes on. However, many would agree that majority of emails, are not effectively written.

The pitfalls vary, but the consequences are always the same: a poorly written email, letter, report, text, or memos leave an equally poor impression which is extremely detrimental to the image of the company. This training will address not only writing ethics but also the fundamentals of efficient and courteous writing, to ensure a positive impression of the individual and the company. This Email and Report Writing skills course teaches skills you need to write and edit all types of business-related documents and win the confidence of your superiors, colleagues and customers.

This course will provide you with the high-level skills necessary to communicate more effectively with your audience. Gain a competitive advantage and develop your ability to write more persuasive and reader-focused documents.