Able to accurately assess an underlying issue, on-going behaviour / emotions
Introduction
The ability to impact and influence others is a key competency frequently identified in top performers. While we assume salespeople are good at impacting and influencing, the ability to impact and influence others is often the number one competency in helping, service, managerial and leadership roles. Learning to increase your ability to impact and influence others can make a big difference to your career success. Impact and Influence is often linked to organizational awareness. Understanding who the key decision makers are, who wields the power and who the influencers are, enables you to be more strategic in your dealings and approaches with stakeholders in order to get your desired results.
Objectives
- Sequence your statement efficiently, so that you can get maximum effect for the objective you have in mind.
- Show your understanding when communicating with others and open up the conversation
- Use the 6 universal principles of influence and learn how to counteract them
- Deliver your potentially negative message while getting a good response
- Encourage or discourage anyone strongly in the direction of your choice
- Use a simple technique to reinforce the behaviour of team members
- Say No decisively and politely
- Phrase your sentences efficiently when selling a product or an idea
Learning Outcomes
Actively builds on existing and new networks, to form relationships within and outside the business
Uses complex influencing strategies to manage and impact stakeholders
Target Learners
All levels
Get In Touch
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