Introduction
You'll practice ways of communicating more effectively. And you'll go away with a set of personalized skills you can use immediately. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. In this course, you will explore the EQ model and identify the principles and skills necessary for personal insights and understanding in the workplace.
Objectives
- Rephrase blunt language to achieve results without offending anyone.
- Demonstrate what clear communication looks like.
- Grow your relationships through more powerful communication.
- Assertively deal with ‘political’ communication and conflict communication.
- Discover why you do what you do by understanding your emotions better.
- Develop self-awareness with emotional intelligence.
- Foster emotional intelligence in teams to enhance performance and satisfaction.
- Build healthier relationships in the workplace.
- Understanding each other & perceptions (exercising Empathy).
- Creation of more inspiring leaders with greater personal impact and influence.
Target Learners
All levels
Get In Touch
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