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Intelligence Library

The frameworks, guides, and diagnostic playbooks built from three decades of Malaysian HR practice.

Complete Guides plus deep-dive pieces - on Industrial Relations, Strategic HR, and Learning & Development. Each article carries a Deep-dive with Maslow Intelligence surface so you can ask Maia anything the piece raises.

Open the library Filter by topic Updated continuously · Free to read
The library, in one line

Why Maslow publishes long-form content - and why we make it free.

The questions HR Directors actually type into Google at 7:45am deserve answers written by people who have been answering them since 1998. Every piece in this library is written by a Maslow partner against the live case files. Anonymised where required, statute-anchored where applicable, and structured for the AI overviews that increasingly mediate how Malaysian HR knowledge gets surfaced. If a question matters enough to ask, it matters enough to answer in full.
The library

Complete Guides. Deep dives.

Filterable by topic. The Complete Guides are 11-12 minute reads - each a definitive employer's reference for one domain. The deep dives are 7-9 minutes, focused on a single practical question. Every article opens a Maia surface for follow-up.

Learning & Development

Why 65% of Malaysian Managers Fail at Coaching - and what to do about it.

Coaching is consistently the lowest-scoring competency in Malaysian leadership assessments. The root cause is structural: companies promote for technical skill, then expect people-development capability. The data and the fix.

8 minRead article →
Learning & Development

Competency-Based Leadership Assessment: who is ready to lead.

Self-assessment alone overestimates leadership readiness by 7-10%. How Competency-Based Leadership Simulation (CBLS) combines 180-degree feedback with scenario-based assessment to reveal actual leadership capability.

8 minRead article →
Industrial Relations

How to Conduct a Domestic Inquiry in Malaysia That Holds Up in Court.

A domestic inquiry is required before dismissing an employee for misconduct in Malaysia. The 7-stage DI process, the three-option outcome framework, and the procedural mistakes that invalidate dismissals.

9 minRead article →
Strategic HR

HR Audit & Health Check: 12 areas most Malaysian companies never examine.

An HR health check evaluates organisational readiness across recruitment, development, compliance, industrial relations, and compensation. The 12 audit dimensions, how scoring works, and why most Malaysian companies score below 60% on first assessment.

9 minRead article →
Learning & Development

HRDC Levy Calculator: how much training budget is your company leaving unclaimed?

Calculate your HRDC levy contribution and claimable training budget. Most Malaysian companies recover less than half their entitlement. The formula, HRDC claim rates, grant types, and how to maximise the HRDC investment with a registered provider.

8 minRead article →
Industrial Relations

LIFO in Malaysian Retrenchment: what every employer must know before restructuring.

LIFO is the default selection principle for retrenchment in Malaysia. The legal framework, JTKSM notification requirements, statutory benefits calculation, and the mistakes that turn a lawful retrenchment into an Industrial Court loss.

8 minRead article →
Industrial Relations

What happens when you receive a Section 20 Notice in Malaysia.

A Section 20 notice means an employee has filed for unfair dismissal under IRA 1967. The timeline, employer obligations, potential costs, and how to protect your position before the Industrial Court.

7 minRead article →

More pieces every month. Subscribe for new long-forms.

Maslow Intelligence

Read the article. Then ask the follow-up.

Every article in the library has a Maia deep-dive surface - pre-warmed to the topic the piece raises. Ask the specific follow-up Maia can route to the right partner or sub-practice.

Ask Maia
Prompt · 01
"We just received a s.20 notice"

The 21-day window, the DG-IR conciliation, the first written response - Maia walks through what to do tonight.

Prompt · 02
"How much HRDC are we leaving unclaimed?"

The levy formula, the claimable rate vs entitlement, the registered-provider lift, and the deadline math.

Prompt · 03
"How do I run a DI that holds up?"

The 7-stage process, the panel composition, the post-2022 s.81B parallel track, and the documentation standard.

Prompt · 04
"Where should our culture transformation start?"

Barrett baseline, Cultural Entropy honest score, limiting-values surfacing - Maia maps your situation to a first move.

FAQ · 05

Five questions about the library itself.

Written for the question typed into Google at 7:45am, and marked up as FAQPage for AI overviews on every other day.

Q · 01
Who writes the Maslow Intelligence Library?

Every piece is written by a Maslow partner - directly from the live case files. Anonymised where required, statute-anchored where applicable. The Complete Guides are typically authored by the Executive Director of the relevant business unit (Aadil Memon for SHRC, S. Ashok for L&D), with input from senior consultants on specific sub-practices.

Q · 02
Are the articles free to read?

Yes - every piece is free, no login, no paywall, no email-gate. The library is one of four free intelligence-powered surfaces on the Maslow site, alongside the four diagnostic tools (HRDC Calculator, Retrenchment Calculator, Salary Benchmark, HR Maturity Assessment) and the Maia assistant. The point is to make the institutional knowledge accessible - engagement follows from value, not capture.

Q · 03
How often is the library updated?

New long-form pieces are added continuously - typically one major piece per month and refreshes to existing pieces as statutes or regulations change (notably EA 1955 amendments, IRA 1967 circulars, HRDC scheme updates). Each article carries a visible last-updated date.

Q · 04
What is "Deep dive with Maslow Intelligence"?

Every article has a Maia surface pre-warmed to its topic. Click the Deep dive with Maslow Intelligence button, type your specific follow-up question, and Maia will give a focused answer - citing the article and routing you to the relevant partner if your situation is live. The library reads like a reference; Maia turns it into a conversation.

Q · 05
Can I cite Maslow's articles in my own work?

Yes - for internal HR briefings, board papers, and academic citation. We ask that you preserve attribution and link to the original article. Commercial reproduction (republishing on another site, training material, etc.) requires written permission - write to customercare@maslow.com.my and we'll typically grant it.

The library is free. The conversation is too.

Reading the articles is one way to understand how Maslow thinks. The 30-minute conversation is the way to find out whether it fits your situation. The first call is always free, always with a senior consultant, and always on the record.

Response within 4 hours · No obligation
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