Industrial Relations Management

Industrial relations are multifaceted and complex relationships between employers and employees, labour/trade unions, and employer organisations that require finesse and expertise to successfully navigate and maintain.


  • Collective Bargaining Negotiations
  • Corporate Restructuring Management
  • Disciplinary Issues
  • Industrial Relations Case Management
  • Retrenchment Management
  • Union Management
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As two-time winners of the Best Leadership Development Consultancy at the HR Vendor of the Year Awards 2018 & 2019, Maslow is poised to take your organisation to greater heights of operational efficiency and management.

Industrial Relations Management Solutions



Although many businesses today have highly cooperative relationships with labour unions, because both parties come to the table with different goals in mind, you will tend to be at odds with each other. At contract bargaining negotiations, both groups need to work together to attain their respective goals while writing a labour contract that appeases both parties. This proves trickier than anticipated and, often, one party to walks away feeling cheated. So why not leave it to the experts!

Our consultants will negotiate with the union on your behalf to ensure:
  • Your company’s best interests are upheld as much as reasonably possible
  • Your employees do not feel cheated
  • Advise on how to foster and maintain a positive performance management approach



Corporate restructuring usually happens only when an organisation is in financial crises. Therefore, restructuring operations and other structures within your organisation at this critical time will not only streamline workflow and increase efficiency but could also make it more profitable.

Our consultants will:
  • Analyse and identify jobs that could be made redundant
  • Help you adopt and incorporate new technologies
  • Reshuffle and make better use of your remaining employees
  • Analyse and assign new job scopes to your remaining employees
  • Implement strategies that improve your competitive advantage



PunctualityLow ProductivityViolence in the Workplace

Absenteeism Insubordination & Misconduct Misuse of Technology (E-mail, internet, or social media)
Violation of Company Rules Bullying & Harassment Discrimination
Substance Abuse Theft & Property Damage Health & Safety
We will provide you with a comprehensive framework so you will have the confidence and ability to:
  • Handle problems informally, effectively, and confidently
  • Understand the steps required for dealing with disciplinary issues effectively
  • Conduct a disciplinary meeting with a clear structure and within the law
  • Understand the legal framework when dealing with disciplinary issues
  • Advise on how to foster and maintain a positive performance management approach



Interactions between you; the employer; and your employees can often be complex and may, unfortunately, lead to disputes. Under such circumstances, it is sometimes to the benefit of all if an independent third-party steps in.

We will provide you with:
  • Arbitration services
  • Professional and practical HR advice
  • Advise on how to foster and maintain a positive performance management approach



As many businesses currently face financial difficulties, they are left with no choice but to cut cost and lay off employees. Even during these times, it is the responsibility of the employer to ensure that they comply with employment requirements and to ensure that the process is done fairly. However, with emotions running high during times like this, it is often hard to discern if your severance package is adequate or below market and how best to deal with upset employees.

Our consultants will:
  • Help you structure retrenchment and compensation packages for your employees
  • Teach you how to give your employees the unfortunate news
  • Provide you with supportive measures to support your employees throughout the transition



With employment laws and industry standards changing from time to time, it is often hard to keep track of these changes as well as what actions are well within your rights as an employer. This is especially prudent as contract bargaining agreements (CBA) often determine the wages, hours, and terms and conditions of employment that will be enforced for a long period of time.

We will provide you with a comprehensive framework so you will have the confidence and ability to:
  • Negotiate effectively and confidently with the labour union
  • Understand your rights as an employer
  • Advise on how to foster and maintain a positive performance management approach


Why your business needs it?

Industrial relations are not only about pay and conditions, it is also about the manner in which owners, managers, and employees consult, negotiate, and work together for the good of the company. In order to establish and strengthen the employee and employer relationship, measuring employee satisfaction, identifying and resolving workplace issues, and providing input and support play critical roles in the overall success of your organisation.


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